More transparency and better prices is the basis on which the new commitment is based Nissan "A Promise of Customer". The new initiative is launched across Europe and includes the renovation of 2,500 dealers Brand, 450 at the end of March 2016 and the rest with a deadline of 2018. In this regard, Nissan in Spain has already incorporated the new image and philosophy of sale in 22 centers.
The idea of transforming the outlets based on the premise that today the client medium alone visit concessionaire once before buying the car, compared with five visits a decade ago. It reveals the importance now then acquires the showroom for manufacturers.
The five points of the Customer Promise Nissan They include:
1 Customer Service 24 hours a day, 7 days a week through a toll free contact: 900118119.
2-Nissan Assistance for life. Whatever the age of the vehicle, Nissan will offer a year of free roadside assistance, 24 hours every day of the year, whenever you have made periodic maintenance of it and once the warranty period.
3-Equalizing service charges. To ensure the best value for money, budgets made by any workshop and include exclusive use of Nissan parts in a maximum radius of 10 km from any dealer or shop brand equalize.
4-Free Vehicle Check. Before any intervention free car checkup will take place.
5-Free courtesy car. For any service, you'll have a completely free courtesy car.